How To Cancel Elementor Pro Subscription And Get Refund

No doubt! Elementor is a great tool for building websites. but for some reason, now you want to cancel your Elementor Pro subscriptions.

In that case, obviously, you want to know about the process to cancel elementor pro and get a refund from elementor. So further in the article, you will find the info to cancel elementor pro and get your money back if applicable.

Cancel Elementor Pro Subscription

You can cancel your elementor pro subscription by turning off the auto-renewal from your elementor account.  You can follow the steps given below to turn off Elementor Auto-renewal.

  1. Go to https://my.elementor.com/ and log into your elementor account.
  2. Click on Subscriptions, and open your current elementor pro subscription.elementor-subscription-listing
  3. Click on three dots on the top right and turn off auto-renewal.

Turning off Elementor auto-renewal doesn’t mean, it will instantly cancel your subscription but it will stop the auto-renewal for the next period of time.

It will automatically get canceled once the subscription period got expired, however, you can use elementor pro during your subscription period even if you turned off the auto-renewal.

I have written an article on, what will happen to your website, if you cancel your elementor pro subscription or it got expired. Where I have outlined, will your website get broke, will elementor pro features work?.

Can I Get a Refund From Elementor

Yes, you can get a refund from Elementor for your subscription only within 30 days from the date of purchase. But, the refund is only applicable for new purchases, not for the upgrades and renewals as they said here.

So if you are already using elementor pro and you made a renewal or upgrade, then you are not eligible to get the refund or your money back.

Note: At the time of writing this post, Elementor Pro offering 30 days money-back policy on new purchases, to know more you can check their refund policy

How To Get Refund From Elementor?

To get a refund from elementor, you can create a ticket to the support team and ask them for a refund. You can follow the steps to create a ticket to get a refund from elementor.

  1. Go to https://my.elementor.com/ and log into your elementor account.
  2. First, click on Support on the left side menu, and then on the right side, click on Find a Solution under Support Center and it will redirect you to the support center page. open support ticket elementor
  3. On the support center page, click on the Contact Support button, you can find it by scrolling down the page.contact support button elementor
  4. Now, it will ask you to choose the support category, select Billing in it.open support ticket category elementor
  5. Next, it will ask to select the topic, select Refund in it.open support ticket topic elementor
  6. It will ask you to request a refund for, you can select A New Purchase (last 30 days). open support ticket refund elementor
  7.  Then, it will ask you the reason for the refund, you can select your reason here. open support ticket refund reason elementor
  8. Next, click on the Continue button and it will open up a new screen, where you can fill out about what are the issues you are facing and why you want to cancel the subscription, etc.open support ticket summary elementor
  9. After filling out the information, click on the Send button. and it will open a ticket with the information you provided and then the support team will contact you for further assistance.

You can wait for the support team’s reply and also check in the spam folder of your email if you didn’t receive an email from them in your primary mail folder.